How to Measure Social Media Success

Let’s Get Social: How Do You Measure Social Media Success?

These days we track everything. We track our steps taken, hours of sleep, click-throughs, calories in and out, emails received and responded to, and so much more. If it seems like your days are filled with looking at graphs, spreadsheets, and burn down charts – you’re not alone.

Which brings us to your social media success rate. How are you measuring your social media success? Ah yes, while having a social media content strategy and really engaging with your followers is vital – this doesn’t mean much if you don’t know if your social media strategy is working for you.

We want you to think of social media as a key component of your digital marketing strategy. And just like you have lots of tools for analyzing website analytics and understanding keyword success rate – you need to pay the same level of attention to your social media success (and missteps). Read more

Learning About Social Media Content Planning and Publishing

Let’s Get Social: Learning About Social Media Content Planning and Publishing

It’s getting crowded out there on the social media channels. Social media is packed with people, brands, companies, dogs, cats, and everything else in between – everyone and everything has a social media account.

So how do you get your brand and company to stand out from the social media noise – and your competitors? It all comes down to having a real social media content planning and publishing strategy.

While it would be fun to just post random Tweets, photos, and Facebook content when the mood strikes – this is not a recipe for success. Instead, just like you’re proactive with your social media engagement and in putting intro practice professional social media listening – you need to do the same with your social media content. Read more

Learning About Social Media Engagement

Let’s Get Social: Learning About Social Media Engagement

Think about that last Tweet or Facebook post you made. How many times did you check to see the number of likes, comments, or retweets it got? In our highly digitized society, it’s amazing how seeing a thumbs up on a post can make us feel valued.

This all comes down to the very nature of social media – the social aspect – engaging, responding, chatting, and showing interest. You like to know that your posts are resonating with your followers and you like to do the same with the brands and people you follow.

This social media engagement establishes a connection with the brands, companies, celebrities, colleagues, and friends you follow on social media. After a while, you feel like you know the people and brands you follow – simply because you like, comment, and subscribe to their social media channels. Read more

Learning About Social Listening

Let’s Get Social: Learning About Social Listening

Social media. Remember when Twitter was brand new and no one had even thought of Instagram or social listening? Well, times have changed and now everyone is active on social media.

Social media is not just for tweens and millennials. Social media is the place where your customers are going for brand reviews, to discover new brands, and to post their feedback about you and your competitors.

Whether it’s Twitter, Instagram, Facebook, YouTube, SnapChat, LinkedIN, Google+, TripAdvisor, Yelp, or other social sites – they all matter to your online reputation and digital presence. And because they matter, these social media sites require a strategy.   Read more

How To Find Your Digital Tone of Voice

How To Find Your Digital Tone of Voice

Words matter. The words you use matter. How you use the words you do use matters. Good words can be game-changers. Good words work.

The power of your words is so strong that when you use them with the incorrect tone of voice – your brand, blog traffic, social media accounts, and digital reputation self-destruct. Harsh, perhaps, but think of how you react when you read a website that you can’t relate to or a newsletter that uses brash language or read a Tweet that you find offensive.

This is exactly why you need to learn how to find your digital tone of voice and know how to use it to make words work for you and your customers. Read more