Social media. Remember when Twitter was brand new and no one had even thought of Instagram or social listening? Well, times have changed and now everyone is active on social media.
Social media is not just for tweens and millennials. Social media is the place where your customers are going for brand reviews, to discover new brands, and to post their feedback about you and your competitors.
Whether it’s Twitter, Instagram, Facebook, YouTube, SnapChat, LinkedIN, Google+, TripAdvisor, Yelp, or other social sites – they all matter to your online reputation and digital presence. And because they matter, these social media sites require a strategy. Read more